Privacy Policy

Effective Date: 02/19/2026

Last Reviewed On: 02/19/2026

WA Quality Roofing LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, contact us, or engage our roofing services.

This Policy applies to all website visitors, customers, and individuals who communicate with us.

1. Information We Collect

We collect information in the following categories:

A. Personal Information

Information you voluntarily provide, including:

• Name
• Email address
• Phone number
• Service address
• Billing address
• Project details
• Any information submitted through contact forms, estimate requests, or communications

B. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Device type
• Browser type
• Operating system
• Pages visited
• Time spent on site
• Referring website
• Interaction data

This data may be collected using cookies, tracking pixels, analytics tools, and similar technologies.

2. How We Use Your Information

We use collected information for legitimate business purposes, including:

• Providing roofing estimates and services
• Communicating regarding projects and scheduling
• Responding to inquiries
• Processing payments
• Improving website functionality and user experience
• Advertising and marketing performance measurement
• Legal compliance and enforcement of agreements

We do not use personal information for automated decision-making or profiling.

3. SMS and Phone Communications

We may communicate with customers via phone calls or SMS for:

• Scheduling
• Project updates
• Estimate follow-ups
• Service coordination

By providing your phone number, you consent to receive service-related communications. We do not run mass SMS marketing campaigns. You may opt out of SMS communications at any time by contacting us directly. Message and data rates may apply depending on your carrier.

4. Cookies, Analytics, and Advertising Technologies

Our website uses cookies, pixels, and similar technologies for analytics and advertising purposes.

A. Google Analytics

We use Google Analytics to analyze website traffic and performance. Google Analytics may collect technical identifiers such as IP address, browser data, and interaction metrics.

This information is used in aggregated form to improve our website and services.

You can opt out via:
https://tools.google.com/dlpage/gaoptout

 B. Meta (Facebook/Instagram) and Google Ads

We use advertising platforms including:

• Meta Ads (Facebook & Instagram)
• Google Ads

These platforms may use cookies, tracking pixels, and similar technologies to:

• Measure ad performance
• Deliver relevant advertisements
• Track conversions
• Conduct remarketing

These platforms may collect device identifiers and browsing behavior.

We do not receive personally identifiable advertising data from these platforms unless you voluntarily submit your information.

You may manage ad preferences directly through:

• Google Ad Settings
• Facebook Ad Preferences

5. Legal Basis for Processing

We process personal information based on:

• Performance of a contract (providing roofing services)
• Your consent (form submissions and communications)
• Legitimate business interests
• Legal obligations

6. Sharing of Information

We do not sell, rent, or trade personal information.

We may share information only in the following circumstances:

A. Service Providers

With trusted vendors who assist with:

• Website hosting
• Material suppliers
• Payment processing
• CRM systems
• Advertising services

These providers are contractually obligated to safeguard your information.

B. Legal Requirements

If required by law, subpoena, court order, or regulatory authority.

C. Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of business operations.

7. Data Retention

We retain personal information only as long as necessary for:

• Completing roofing projects
• Warranty documentation
• Accounting and tax compliance
• Legal obligations
• Dispute resolution

Website analytics data may be retained according to platform retention policies.

When no longer required, information is securely deleted or anonymized.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards, including:

• Secure HTTPS encryption
• Restricted administrative access
• Password-protected systems
• Limited internal data access

While we take reasonable steps to protect information, no system can guarantee absolute security.

9. Your Privacy Rights

Depending on your state of residence, you may have rights to:

• Request access to personal information
• Request correction of inaccurate data
• Request deletion of personal information
• Request information about data sharing practices

To exercise your rights, contact:

Email: privacy@waqualityroofing.com
Phone: 425-552-9707

We may verify your identity before processing requests.

10. Data Breach Notification

In the event of a data breach involving personal information, we will comply with applicable Washington State data breach notification laws.

11. Children’s Privacy

Our website and services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.

12. Third-Party Links

Our website may contain links to third-party websites, including suppliers, social media platforms, or review platforms. We are not responsible for the privacy practices of those third parties.

13. International Users

All data is processed in the United States. By using our website, you consent to processing and storage in the U.S.

14. Governing Law

This Privacy Policy is governed by the laws of the State of Washington.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

16. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

WA Quality Roofing LLC

Phone: 425-552-9707

Email: privacy@waqualityroofing.com

Address: 7701 Hardeson Rd. Unit 106 Everett, WA 98203